Frequently Asked Questions
If your question isn't answered here, please contact me
Still have some questions?
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Initial enquiry This will be either over the phone, or face time if you prefer to see who you are speaking with! If you would like to proceed, we will schedule your initial in-home consultation.
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An initial in-home consultation is required prior to all packages. Following this consultation, I will start planning solutions for you. You will receive a personalised plan outlining a general idea of tasks and what the session will achieve, along with a price estimate. It is then up to you to decide how to proceed. If so, we will set up a schedule that suits you.
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The session itself. I will come to your home at the time we have arranged. We will review your goals, focus on the solution, and together get to work! For details of what is included in each package, please review the Prices and Packages section at the top of the page.
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At the end of each session, we will review what we have done, and I can give you tips to maintain the new organised area. If another session is required, we can confirm details.
The initial in-home consultation is $100 paid at the time of booking.
A 50% deposit payment is required to secure your session booking.
The balance of payment is required at the end of each session.
Payment can be made via Direct Bank Deposit. Cash and credit card options are available in person.
I service the Eastern suburbs of Melbourne. Other areas may be considered on an individual basis. Just give me a call to discuss.
Our initial phone call and in-home consultation will hopefully help you feel at ease before I am there for a longer period of time. I am happy to answer any additional questions you may have before I visit.
I am a graduate of the Interior Design Institute (IDI). I have also completed some short courses in Professional Organising with Creating Order from Chaos, the Institute of Professional Organisers (IOPO), and The Organising Academy.
Not at all. We can use what you already have. If you want new storage or styling items, we can discuss cost effective solutions to suit you
Mostly. The decisions are yours, and I will support you as we work through the clutter and discover organising systems that will work for you.
For smaller areas, we can start together and then you can be elsewhere in your home whilst I get to work.
You can also take a break at any time. Then we review the space at the end and make any final tweaks.
Please do NOT tidy up! I can help you more if I can see how things normally are.
Please don’t feel embarrassed. I am non-judgmental and when I visit your home, I am looking at the potential in the space you have, not your ‘stuff’.
Absolutely not. You make all the decisions about whether to keep, discard or donate your items. I will guide you through this process.
To local op shops, charities and thrift shops. These include Salvos, Savers, Epilepsy Foundation.
There isn’t a simple answer for this! Each room/space is different.
Decluttering and organising takes different times for different people. This is affected by how ready you are to sort through and let go of some of your things, how overwhelmed you feel and how fast your decision-making process works.
I will support you through this process, help keep you on track and encourage you as we make these changes.
It is a process, and tweaking over time will get the best result for you
Professional organisers are not cleaners. However, as we declutter, a light clean of the spaces we are working in (e.g. dusting, wipe down surfaces) will help get the best results.
Well…..no.....
It is not picture perfect. Your space will look better, but most importantly it will work for you, to make your life easier, more peaceful, and efficient.
It isn’t instant, and although you will see some changes from the start, decluttering and organising takes time.
Be prepared, it may be slower than you think.
Please contact me
For more detailed information about:
Terms and Conditions
Payment Terms and Methods
Cancellations
Any other query